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Now, you can achieve the ultimate in servicing efficiency—consolidated mortgage, consumer, home equity and indirect financing support—through the industry’s only truly universal servicing platform.

Imagine how much more effective and profitable your organization would be if you could service all of a customer’s retail and residential loans on the same loan servicing system. You’ll get the big-picture perspective on all your customer accounts, giving you new opportunities to cross-sell additional products and services, identify and mitigate account risk, and gain process efficiencies during every service transaction.

One System, One Workflow, One Work Force: One Loan Leads to Another
The realtime, rule-based Fiserv Loan Servicing Platform gives you the flexibility to quickly introduce and efficiently maintain loan products. As a result, you can eliminate disparate servicing technologies and streamline human resource training and utilization across your service centers and around the world.

In addition, with built-in functionality for payment processing, cashiering, escrow, investor accounting, program setup, subservicing and default management, you can significantly reduce or eliminate ancillary systems across your servicing operation. An innovative rule-authoring system lets business users create highly customizable, fully automated processes—with reduced reliance on vendor code changes.

The system’s service-oriented architecture and process automation tools let you configure a solution that meets your high-volume servicing requirements, and provides you with greater speed and agility. You’ll be more responsive to customer needs, proactive to market demand and ready to handle all aspects of your growth strategy.

Executive Summary:
One system with complete support for mortgage, consumer, home equity and indirect finance products and customer service
Integrated support for comprehensive nonprime loan servicing
One workflow for single sign-on and efficient business process design
One workforce for automated support, multi-product cross-training and multi-site loan servicing
24/7 browser-based, realtime system access
Single-point customer information file
Design, automate and manage rule-based business processes
Eliminate wraparound default systems with built-in collections, foreclosure, repossession, bankruptcy, loss mitigation, property management and claims capabilities
Contact us for more information about the Fiserv Loan Servicing Platform

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Executive Summary


One system with complete support for mortgage, consumer, home equity and indirect finance products and customer service
Integrated support for comprehensive nonprime loan servicing
One workflow for single sign-on and efficient business process design
One workforce for automated support, multi-product cross-training and multi-site loan servicing
24/7 browser-based, realtime system access
Single-point customer information file
Design, automate and manage rule-based business processes
Eliminate wraparound default systems with built-in collections, foreclosure, repossession, bankruptcy, loss mitigation, property management and claims capabilities

Contact us for more information about the Fiserv Loan Servicing Platform

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